Change What’s Possible for ECM with AI Cloud Computing.

The future of content services is here for our customers today.

As a leading provider of Enterprise Content Management solutions, Systemware constantly explores innovative ways
to incorporate advancements like AI and ML. By staying on the cutting edge of emerging technology, our customers
are able to experience the benefits of an AI content management system that include:

Intelligent Document Processing

Systemware’s AI-powered CMS work in concert with customers’ AI tools to automate the extraction of important data from documents, adjust its format, and deliver it while reducing errors. 

Advanced Search and Retrieval

Users benefit from auto-completion of search terms, context-aware search results, and automated indexing, ensuring they find the exact information they need when they need it, without repeating a search.

Predictive Analytics

Systemware’s ability to feed customer’s AI models empower them to make data-driven decisions and forecast trends, as well as, to index and store Chatbot logs for compliance records retention rules.

Automated Workflows

With AI-driven workflow automation, tasks and documents are intelligently routed based on content and context, reducing bottlenecks, and accelerating approvals.

Security and Compliance

We help organizations’ AI solutions enhance security and compliance, ensuring sensitive information remains protected as intelligent indexing allows for automated responses to audit requests.

Chatbots and Virtual Assistants

AI-powered chatbots and virtual assistants provide instant responses to customer queries, increasing efficiency and delivering exceptional customer experiences.

Personalized Experiences

Systemware fuels your AI app to analyze usage data, enabling personalized experiences and recommendations based on common user activities that enhance customer service and marketing.

Automated Content Classification and Indexing

Systemware’s extensive logging of all system interactions allows users and their AI to quickly locate relevant information and deliver compliance with “categorization standards”.

Data Extraction and Integration

AI is used to extract and combine data from diverse sources including legacy systems, emails, reports, and databases helping departments that are reliant on data from multiple systems.

Sentiment Analysis

By employing sentiment analysis, organizations can gauge customer satisfaction and quickly identify areas for improvement in customer service.

Machine Learning

Building upon past data and processes, your AI is constantly learning and gradually improving accuracy while delivering more content faster.

Voice Recognition

AI-powered voice recognition aids in transcribing spoken audio content and simplifying redundant department tasks.

Language Translation

Breaking down language barriers with AI-driven translation services helps businesses achieve their initiatives across the globe.

Data Analytics and Reporting

Users gain insights from usage patterns, predict vulnerabilities or potential outages, and power our elastic scalability to support rapid expansion and contraction of the content network to meet current demand.