The AIIM Road Trip 2015 is just around the corner, and Systemware will be along for the journey! Our first stop: Toronto on September 24th.  Excited to be a part of the discussions this year, we thought we’d give everyone a sneak peek at the scheduled session by Andrea Chiappe, our Director of Strategy & Innovation, on the impact of mobile and cloud on enterprise content management (ECM).

Mobile and cloud have been sources of significant disruption for technology and business – and ECM has started to feel the effects too. However, many people find themselves asking: How will mobile and cloud affect the way that I develop content and deploy processes in my business?

Looking at the latest changes and trends we’ve seen in our industry, here a few things we suggest you consider when opting into a new ECM strategy:

Consider the advantages of hybrid architectures. Many organizations today are looking to the cloud to supplement existing infrastructure in a way that can streamline business processes. Hybrid architectures are becoming more popular as organizations seek out solutions that are capable of meeting their on-premise requirements but can extend when needed to the cloud. In our experience, this capability holds significant appeal for customers looking for flexibility without sacrificing security of the systems and information.

Understand your strategy. While the idea of a single, enterprise-wide system seems like a common goal, organizations that operate at a large scale are very unlikely to remove their old systems and consolidate into a single one. If a key part of your ECM strategy is to access all of the data across these systems from one single point – which is something many companies favor if given the choice – you might want to pursue a solution that values interoperability at the core.

Know your process capabilities. If your legacy systems can’t handle rapid process iteration and process agility, you may want to consider whether your current ECM systems are fulfilling their purpose. Many organizations are seeing system limitations around core functions, industry requirements, or the demands of many unique users. If this sounds familiar to your business, it’s probably be time to consider an alternative ECM strategy.

Look for agility and flexibility. It’s no secret that legacy ECM systems are not meant for individualization, ease-of-use, flexibility or agility. According to Forrester, more firms are opting for ‘low-code’ application platforms that allow fast and continuous delivery through reduced hand coding. This alternative is very appealing to organizations, offering faster delivery and easier response to customers, and paving the way for mobile use.

We are seeing a consistent drive to infrastructures and platforms that are flexible enough to meet the demands and objective on an increasingly cloud and mobile-focused business environment. But be warned: moving to the cloud will not be an overnight thing for most companies. For some, it may feel like it will never happen. Regardless, it looks like our industry will soon enough require that ECM strategies to be able to handle a hybrid scenario. Gartner predicts that by 2018, 50 percent of organizations will be managing content in a hybrid architecture, and mobile is reestablishing the fact that we need to focus on this use.

With decades of ECM knowledge under our belts to inform our approach to emerging technologies, we could talk about this trend for hours. But instead of asking you to read more about it, why not come and hear from us in person! The Systemware team will be joining the AIIM Road Trip in Toronto to share with organizations how our cloud-based ECM network is helping a major bank to address their platforms to be equipped for the flexibility of who, what, when, where, and what of information management of the future.

Click here to see the full agenda for the Toronto AIIM Road Trip and register now. We hope to see you there!




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