As a content services provider, we know that many organizations still depend on legacy ECM systems (Enterprise Content Management). This is not uncommon, and while digital transformation goals always make their way to the top of the yearly agenda, many barriers still stand in the way. Company leaders worry about things such as the length of time to market, business continuity, and total cost of ownership – just to name a few. Will our users be impacted? Will the integrity of our data be at risk? All are valid concerns, and all part of the wise due diligence necessary to ensure a smooth transition into what would seem like is a whole new world.

Haunted by the ghost of legacy ECM

One of the reasons we write so much about legacy ECM at Systemware is that our team encounters these situations very often and we have spent decades successfully creating solutions to help organizations with a path forward. Legacy systems generally reside on expensive media such as mainframe DASD or optical WORM data storage. Many of these disparate repositories have little or no means to connect or function as an integrated whole. What information is stored there? Is it needed? Is it even being used? Organizations that needlessly store content on expensive storage media incur unnecessary operational costs both from the technology itself and the employees who must manage it while putting new innovation efforts on standby. Imagine if you will, a boat being held by an anchor. Much like legacy ECM systems hold your organization back, the anchor creates resistance – giving others a competitive edge to sail off into the sunset and win the race. A somewhat cheesy analogy, yes, but true nonetheless and certainly worth asking the question – If you’re not moving forward, what’s holding you back?

Is there a COBOL programmer in the house?

Another red flag with legacy is the resources with backgrounds in areas such as the mainframe are becoming increasingly harder to find. In a CNN Business article published in April of 2020, shortly after the COVID-19 pandemic took root in the US, several state Governors cited problems with systems driven by decades-old computer programming languages. Essential systems, such as unemployment benefits, were housed within older mainframe environments – unable to keep up with the huge surge in digital demand during the onset of the crisis. The need for upgrades became glaringly obvious to many companies that struggled to keep up. Surely by now, you’re asking if there’s an easier and more efficient way to manage these valuable information assets, right? Yes, indeed there is – I’m so glad you asked.

Gartner predicts up to 60% of organizations will use an external service provider’s cloud-managed service offering by 2022

The Hosted Cloud Service

A hosted cloud service provides a complete solution for large-scale content applications and compliance for businesses. With a hosted cloud service, organizations have personalized options,  some of which eliminate the need to maintain costly on-premise infrastructure altogether.

“With a hosted cloud service, systems are automatically kept up to date with the latest technology enhancements, advanced security, and governance features. Many organizations have resources that spend countless hours maintaining patch levels on their servers, justifying exceptions for system vulnerabilities, and providing remediation plans to address these risks.” 

In this featured article from KMWorld’s ECM Best Practices Report, our Director of Product Innovation, Mike Genovese, takes a closer look at some of the many benefits of a hosted cloud service, such as security, privacy, regulatory requirements, business continuity, infrastructure, and more. Click below to get your copy now and gain a better understanding of why hosted cloud services are becoming such a popular choice for modernization initiatives across all industries.

Get your free copy here: The Hosted Cloud Service: Removing barriers to an enterprise content services platform

Systemware Content Cloud is an innovative content services platform that can be seamlessly deployed in external cloud platforms such as AWS, Microsoft Azure, IBM Cloud, Google Cloud, and more. Content Cloud delivers optimized performance in public, private, or hybrid cloud environments, as well as a fully hosted SaaS offering. To learn more about Systemware Content Cloud, visit us at, or call to speak directly with a content services expert at 866.533.1514. Explore our Case Studies to see how we have helped organizations in their digital transformation journey, and how we can also help you.

About Systemware:  Systemware is a pioneer in enterprise content management, helping organizations for over forty years efficiently capture content from a variety of business systems, find it wherever it is stored, and deliver it in the exact context needed for each business line. Our content services platform, Content Cloud, helps organizations modernize their content management, connect with a range of repositories and systems, automate their processes, personalize their experience, and enable their content for business intelligence. Systemware is committed to ensuring organizations meet information governance requirements in a manner that optimizes cost and complexity while providing a tailored experience for users.  Learn more at Follow us on Social Media (LinkedInFacebookInstagramYouTube, and Twitter) to keep up with all the latest news and product offerings.

Gartner Newsroom Press Releases –

CNN Business –