Providing quality customer service is one of the most important things you can do for the success of your business and is a strong focus at Systemware. Rising above the status quo and providing an exceptional experience will not only help retain your customers [...]
It’s been more than a decade since Content Management Interoperability Services (CMIS) came into the ECM industry with the hope of establishing a standard for easier, cheaper and faster interoperability. Designed through a collaborative process with vendors like Adobe, Alfresco, EMC, HP and IBM (among [...]
No one says he or she wants to create an information silo. “Yeah, I don’t want anyone else to have access to my information. I don’t want it to be used by my colleagues or leveraged in the improvement of my [...]
In considering converting to a new enterprise content management solution, many corporations are looking for the latest features, while others are engaged in mainframe optimization or are seeking capabilities in excess of those that their legacy solutions provide. When moving from [...]
The banking industry has invested heavily in information technology to improve customer experience, security and compliance, and in the process found sizable savings. For years, the largest financial institutions in the world have turned to Systemware for enterprise content management solutions that include an industry-leading [...]
An integration project for a Texas credit union demonstrated not only the power of our Systemware solution for financial services, but the speed with which it can be implemented. This customer was in the middle of a major systems upgrade that included the conversion to [...]
Plenty of things happen with a click. We look at an online bank statement, spot a forgotten check, and click on a link to see an image of it. It seems simple, until those checks number in the hundreds of thousands. And what if the checks [...]