6 Reasons Customer Service Should Always be Above and Beyond

By |2021-08-23T10:57:28-05:00August 23rd, 2021|compliance, Content Cloud, Content Services, Customer Experience, Customer Service, Customer Support, CX, ECM, ECS, Enterprise Content Management, Enterprise Integration, InfoGov, Information Governance, Legacy ECM, Public Cloud, SaaS, Tech Support, User Experience, UX|

Providing quality customer service is one of the most important things you can do for the success of your business and is a strong focus at Systemware. Rising above the status quo and providing an exceptional experience will not only help retain your customers [...]

Is CMIS a Hit or Miss? The True State of Interoperability in ECM

By |2017-11-15T21:24:52-06:00August 5th, 2015|Content Cloud, Enterprise Content Management, Enterprise Integration|

It’s been more than a decade since Content Management Interoperability Services (CMIS) came into the ECM industry with the hope of establishing a standard for easier, cheaper and faster interoperability. Designed through a collaborative process with vendors like Adobe, Alfresco, EMC, HP and IBM (among [...]

Electronic Statements: How We Helped a Big Bank Accelerate Digital Adoption

By |2017-11-15T21:24:58-06:00February 15th, 2012|Enterprise Integration, Enterprise Solutions, Financial Services|

The banking industry has invested heavily in information technology to improve customer experience, security and compliance, and in the process found sizable savings. For years, the largest financial institutions in the world have turned to Systemware for enterprise content management solutions that include an industry-leading [...]

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