Systemware’s Response to CVE-2021-45046, CVE-2021-44228 (Apache Log4j 2)

2021-12-15T16:25:59-06:00By |Content Cloud, Content Services, Customer Support, Cybersecurity, data privacy, Document Management, Enterprise Content Management, Security, Tech Support|

Updated 12/15/2021 - New Vulnerability Found CVE-2021-45046 Download this response as a PDF. Summary Systemware has addressed the remote code execution vulnerability (CVE-2021-45046) related to Apache Log4j2 (a logging tool used in many Java-based applications) disclosed on 14 Dec 2021. This vulnerability affects Apache [...]

It’s not about searching, it’s about finding.

2021-09-21T13:33:10-05:00By |Content Cloud, Content Management, Content Services, digital workplace, Document Management, Enterprise Content Management, modernization, Repository Conversion|

You open your ECM user interface and type in a query. What distinguishes an ECM Platform from a Content Services Platform is the relevance, meaningful and precise content that is returned. It’s about more than just indexes. It’s about indexes at the line, page, and [...]

Digital Transformation is Never Going Away

2021-09-21T13:16:47-05:00By |Content Cloud, Content Management, Content Services, Digital Transformation, digital workplace, Document Management, Enterprise Content Management, User Experience|

The reality of transforming your digital landscape is never going away. We will always need to adjust, build, develop, and strategize ways to stay ahead of emerging technologies. Data volumes are growing exponentially and there will always be a need to manage that data. [...]

Adopting a Content Services Platform (CSP)

2021-09-21T13:20:32-05:00By |Content Cloud, Content Management, Content Services, Document Management, Enterprise Content Management, Uncategorized, User Experience|

User adoption is a fickle beast. Sometimes, it can require thinking about your information ecosystem differently and with a whole new content strategy. There can also be a learning curve for your teams and an additional financial investment. Likely there are new processes, new strategies, [...]

A Content Services Platform is the new ECM platform

2021-10-15T09:58:54-05:00By |Content Cloud, Content Management, Content Services, Document Management, Enterprise Content Management, Uncategorized|

The top principles of a content services platform revolve around the adoption of an interconnected platform that can connect information throughout your organization. This gives a way for you to glean valuable insight into your organization’s content and allows you to drive future needs [...]

Webinar Series: #1 Content Services in the Cloud – Breaking the Barriers to Forward Progress

2021-09-21T20:21:12-05:00By |Content Cloud, Content Services, ECM, ECS, Enterprise Content Management, Hosted Cloud, Legacy ECM, Public Cloud, SaaS|

As a content services provider, we see firsthand the barriers that hold organizations back from achieving their modernization initiatives. In this Webinar, the first of a 5 part series, we focus on some of those top challenges with content management and how Systemware is [...]

6 Reasons Customer Service Should Always be Above and Beyond

2022-09-19T16:14:44-05:00By |Content Cloud, Content Services, Customer Experience, Customer Service, Customer Support, CX, ECM, ECS, Enterprise Content Management, Enterprise Integration, Legacy ECM, Public Cloud, SaaS, Tech Support, User Experience, UX|

Providing quality customer service is one of the most important things you can do for the success of your business and is a strong focus at Systemware. Rising above the status quo and providing an exceptional experience will not only help retain your customers [...]

5 Advantages of a Solid QA Strategy in Software Development

2021-07-21T22:48:02-05:00By |Content Cloud, Content Services, Customer Support, CX, ECM, ECS, Enterprise Content Management, Information Governance, QA, QC, Quality Assurance, User Experience, UX|

When developing software, it can be easy to think that your main focus should be on the actual development process itself. After all, if you build it well, everything will turn out smooth in the end, right? To some, Quality Assurance may seem like [...]

The Importance of Data Privacy

2021-09-03T08:49:34-05:00By |compliance, Content Cloud, Content Services, data privacy, ECM, ECS, Enterprise Content Management, InfoGov, Information Governance, SaaS|

Data privacy is a frontline issue for consumers and businesses alike these days. For the consumer, data privacy means protecting their personal information and financial health. One bad decision with a simple online purchase can lead to disastrous results for an individual or family, [...]

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