Does Your ECM Strategy Address the Risk of Legacy ECM Systems? Despite the availability of new and innovative technologies for Enterprise Content Management (ECM), many businesses still rely on aging legacy ECM systems. Often, these legacy systems, which are based on architectures that are [...]
Providing quality customer service is one of the most important things you can do for the success of your business and is a strong focus at Systemware. Rising above the status quo and providing an exceptional experience will not only help retain your customers [...]
In KMWorld’s recently released ECM Best Practices report, Systemware’s Director of Solutions Delivery, Sean Furrh, outlined 5 Essentials for a Modern Content Services Platform to manage your organization’s valuable information assets. In our previous blogs from this series, we covered: A Robust User Experience, [...]
In KMWorld’s recently released ECM Best Practices report, Systemware’s Director of Solutions Delivery, Sean Furrh, outlined 5 Essentials for a Modern Content Services Platform to manage your organization’s valuable information assets. In our previous blogs from this series, we covered: A Robust User Experience, [...]
AIIM, the Association for Intelligent Information Management, has released their 2019 State of the Industry for Content Services report. This e-Book, written in partnership with Systemware, highlights the results of a recent survey taken among professionals representing various industries such as Technology, Finance and [...]
The Systemware Team recently had a fun time on the road at the 2019 AIIM Conference earlier this year in San Diego. The AIIM Conference is always an excellent place to interact and share knowledge with like-minded industry professionals and we were honored to [...]
Providing a great customer experience is one of the most important things you can do for your business, and as such should always be a top priority. Customer Experience (CX) is a term that encompasses all aspects of a customer’s relationship and interaction with [...]
In a typical day, there are several likely places you have found workarounds. You know which route to work has the least amount of gridlock, and which office printer is low on toner – in both cases, you seek a better way, or grumble [...]