About Mike Genovese

Michael Genovese has over 35 years of industry experience and joined Systemware at the start of 2020 as the Director of Product Innovation. Prior to Systemware, he held the position of Vice President at Broadridge Financial Solutions where for nearly 20 years was responsible for their records management service offering focusing primarily on data and report mining. His experience with records management began at Anacomp where he assisted in building their new online offering called COFI, which later evolved into the DocHarbor product. Michael holds a MBA and undergraduate degrees in Computer Science and Business Administration.

6 Reasons Customer Service Should Always be Above and Beyond

By |2021-08-23T10:57:28-05:00August 23rd, 2021|compliance, Content Cloud, Content Services, Customer Experience, Customer Service, Customer Support, CX, ECM, ECS, Enterprise Content Management, Enterprise Integration, InfoGov, Information Governance, Legacy ECM, Public Cloud, SaaS, Tech Support, User Experience, UX|

Providing quality customer service is one of the most important things you can do for the success of your business and is a strong focus at Systemware. Rising above the status quo and providing an exceptional experience will not only help retain your customers [...]

The Hosted Cloud Service: Removing barriers to an enterprise content services platform

By |2021-06-15T16:08:17-05:00April 17th, 2021|Content Cloud, Content Services, Enterprise Content Management, Hosted Cloud, Public Cloud, SaaS|

As a content services provider, we know that many organizations still depend on legacy ECM systems (Enterprise Content Management). This is not uncommon, and while digital transformation goals always make their way to the top of the yearly agenda, many barriers still stand in [...]

Systemware helps a global fleet management company migrate from ASG Mobius in less than 2 days

By |2021-04-01T10:33:24-05:00March 25th, 2021|Case Study, compliance, Content Cloud, Content Services, Data Migration, Document Management, ECM, ECS, Enterprise Content Management, Enterprise Solutions, Fleet Management, Information Strategy, Intelligent Content Network, Records Management, Tech Support|

As a consumer, you have likely had a delivery truck bring goods to your home, or perhaps even rented a moving van at some point. There are many companies around the globe that require large-scale commercial vehicles such as these to keep their business [...]

Support for Datawatch Monarch Content Extraction Tools

By |2021-03-23T16:56:07-05:00January 22nd, 2021|Content Cloud, Content Management, Content Migration, Content Services, Extraction, Hosted Cloud, Monarch, Public Cloud, SaaS|

Organizations have valid reasons to be concerned when moving to new platforms that the ancillary knowledge along with long-established process flows, will be lost in an unfamiliar new environment. The results of that could be a significant decline of information accessibility, which in turn [...]

Nucleus Research: Systemware’s Singular Source for Content Management

By |2020-11-19T00:33:53-06:00November 19th, 2020|Content Cloud, Content Management, Content Services, Hosted Cloud, Public Cloud, SaaS|

Systemware's award-winning content services platform, Content Cloud, was recently assessed by Nucleus Research -- a global provider of case-based ROI analysis. ROI (return on investment) directly measures the amount of revenue a business is returned on an investment after calculating the cost of the [...]

10 Ways Your Business Can Utilize the Public Cloud

By |2021-08-02T15:12:50-05:00September 20th, 2020|Content Cloud, Content Services, Hosted Cloud, Public Cloud, SaaS|

The adoption of content services in the public cloud is gaining momentum, now more than ever. With rapid technology advancements and increased demand for fast digital accessibility, organizations are looking for secure ways to intelligently manage their critical business information, while also saving on [...]

Systemware Content Cloud Named Among KMWorld’s 2020 Trend-Setting Products

By |2020-12-30T12:49:20-06:00September 14th, 2020|Content Cloud, Content Services, KMWorld, News & Events, Trend Setter|

The Systemware team is excited to announce that Content Cloud has been named among the elite list of KMWorld's 2020 Trend-Setting Products. Systemware Content Cloud is our innovative content services platform that intelligently manages critical business information for many of the world’s largest organizations. [...]

PRESS RELEASE: Systemware JHS for Content Cloud

By |2021-02-12T09:20:32-06:00July 22nd, 2020|News & Events|

Simple mainframe job and output management in the cloud DALLAS, July 22, 2020 - Systemware, Inc., an industry pioneer in enterprise content management, has announced the release and availability of JHS (Job History System) for Content Cloud. Systemware JHS captures and manages mainframe job-oriented [...]

Go to Top