2013As another year winds down, it’s clear that for Systemware, 2013 was far from just another year. We focused, as planned, on Content Cloud, our new approach to content storage and access. We announced new releases and enhancements to several other products. And we continued to be active in projects that demonstrated our thought leadership in the ECM space.

We talked in January about how this year our focus would be on Systemware Content Cloud. And so it has been. Through our white paper and numerous blog posts, we have shared how Content Cloud delivers infrastructure resiliency, optimized access and deployment flexibility. We’ve talked about Content Cloud in webinars and fielded questions about it at trade shows including the Gartner Symposium ITxpo. Content Cloud also takes center stage on the newly redesigned Systemware.com.

In addition to Content Cloud, we were pleased in 2013 to announce a new release of Systemware Content Server z/OS, designed to expand system capabilities to address changing market dynamics and the evolving needs of customers. We introduced a new Systemware User Interface, using a webinar to demonstrate how it can be used to find, transform and deliver information across the Content Cloud. We announced the release of Content Integrator Version 4.12. It includes a new Enterprise Index feature, APF performance enhancements, as well additions to Content Navigator, Records Manager and the Content Cloud Operations Monitor.

Finally, we released enhancements to Systemware Content Server DS, which is for distributed content servers on Windows and Unix platforms. Beginning with Content Server DS Version 2, there are three online storage methods: legacy, compound, and Systemware Content Store. Enhancements also include support for clustered Content Store storage, support for replicating resources between Content Server systems, and common security support.

Thought Leadership on the Cloud and Mobile ECM

This year we were especially active in thought leadership projects, most notably the AIIM Executive Leadership Council. That group brings together executives from industry-leading companies and other thought leaders to discuss the future of information management. The Council has identified four “disruptive technologies,” which include social, mobile, Big Data and the cloud.

The report “AIIM Trendscape: Content and the Cloud” was the result of the spring meeting attended by Systemware Vice President of Marketing Frankie Basso and Vice President of Sales David Basso. (We summarized the report in a three-article series.) Earlier this month, the Council met again, this time to discuss mobile ECM. Among the conferees was Systemware Director of Market Development Gordon Sellers. That report is due out next year.

We worked with AIIM on another big project, sponsoring its webinar “ECM Rationalization & Utilization: NOT Just for IT Geeks Anymore.” That was in addition to our own Content Cloud webinar. Another webinar, this one on records management, was offered by our Al Griffin, who also authored an ebook on RM. (See them all on our ECM at Work page.)

Recognition from Experts, Employees, Partners

With all this change, some things stayed the same. Gartner once again named Systemware to its Magic Quadrant for ECM, noting our strengths in “providing a highly scalable and fully featured report management and archiving platform.” The company synonymous with information technology research also lauded our customer service, saying, “The service and support for Systemware were highly rated by customers who cited the vendor’s responsiveness in resolving problems and issues.”

We were honored again to be named as one of the Top 100 Places to Work in the Dallas area by The Dallas Morning News. Just 16 companies have been listed in all five years the listings have been published. An article on the five-time winners quoted Systemware CEO Dan Basso.

He said, “Each of us wishes American business would embrace our philosophy of putting the employee before the company, treating everyone with respect, having fun together, sharing in our mutual success and truly living the principle that customer relationships are vital to success.”

Finally, in recognition of our ability to meet the evolving needs of Microsoft customers, Systemware achieved Microsoft Corporation’s Silver Application Development Competency. To earn the designation, organizations must have proven their expertise in specific technology areas, placing them among the top 5 percent of Microsoft partners worldwide.