Leading enterprise content management (ECM) and document conversion company, Systemware, showcases a picture of its main industry solutions

ECM for Healthcare

Integrating the Business of Healthcare

Systemware enables healthcare providers to electronically capture, index, manage and deliver ALL healthcare information including registration, patient records, laboratory reports and correspondence as well as document related to back office operations such as patient billing, patient registration, human resources, accounts payable and accounts receivable.

Systemware’s active archive provides real-time, direct access from your other core systems to provide a complete, online record and history. Documents can be quickly scanned into the system, indexed for future retrieval, integrated with existing systems and incorporated into your business processes.

Robust, Flexible, Scalable

This solution — all built upon Systemware’s core content repository — provides document imaging, records management, document workflow as well as robust reporting capabilities allowing hospitals, physician groups, billing companies and all other types of healthcare providers get more done and make better decisions. Our proven document and content repository can easily manage many billions of documents as well as access your other applications through our content integration layer, making Systemware uniquely equipped to seamlessly integrate with your HIM and business office solutions.

The solution also supports a variety of forms automation packages, capturing information from other applications and providing role-based user access as well as a detailed audit trail for compliance. With Systemware you’ll have complete document lifecycle management so you can be assured that all of your documents – regardless of application type – are being secured and managed to compliance or policy through time.

Flexible Document Imaging

Systemware’s browser-based imaging solution enables both centralized, high-volume scanning as well as distributed scanning. The power of this imaging solution lies in the granular indexing that adds intelligence to scanned documents allowing for comprehensive document life cycle management capabilities. Unlike paper, electronic documents can be easily shared across the enterprise, allowing work to be redistributed dynamically. This flexibility allows you to drive more productivity while ensuring tighter security, better business continuity planning and automated destruction of documents.

Built in Workflow Management Capabilities

Beyond providing an integrated scanning and archiving solution, Systemware offers a host of purpose-built, departmental solutions for a variety of areas within hospitals including the business office, accounts payable, human resources, and remittance processing.

These applications have specific workflows that support how documents and work are routed within the organization between people and other systems. With our workflow-enabled applications, you can automate repetitive tasks, speed manual activities, and consistently deliver higher value service to your internal and external clients.

Leveraging Open Standards

Our technology is built on a standards-based platform containing service-oriented architecture (SOA) in a Web services environment. The result is a content service that delivers a real-time platform for managing documents to meet regulatory and compliance requirements while also integrating with core applications. With Systemware, customers can adopt best-of-breed technology solutions that provide the flexibility to enable dynamic business changes.

Security, Compliance and Audit

Through our solution all access rights, permissions, and functions are granted using role-based security. In addition, Systemware maintains a detailed, time-stamped log of all users’ access and activity within the system. User authentication can be maintained within our solution or in conjunction with your current network permissions and access infrastructure.

When searching for a content management solution, Shands was looking for an open systems architecture distributed system that would support our Oracle strategy, as well as improve data capture and provide a scalable solution allowing secure access to all types of content.
Brad Kowal, Shands HealthCare
 

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