Lending

Better Information Enhances Customer Relationships

Systemware provides a complete view of all loan documents and relationships between your institution and all parties to a loan. All documents pertaining to customer credit as well as those documents specific to the note are visible within one electronic customer folder and proactively managed throughout the lifecycle of each loan.

With Systemware, key documentation is always available across your enterprise. From origination to servicing to renewal and/or deposition, information is organized by customer resulting in a complete view of your relationship and risk with each customer. Systemware provides you with visibility and insight into your portfolio allowing you to be more productive while making better business decisions.

Documents required for multiple loans and multiple customer relationships can be efficiently collected and stored once, but linked and tracked efficiently against multiple commitments. Customizable security and retention policies for each document ensure only those authorized to view specific documents will have access for the life of the document.

Electronically scanning paper loan documents is no longer enough to streamline operations and meet strict compliance needs. Systemware FS Loans provides you with a solution to configure the specific document rules for each loan type that can then be executed systematically. As document needs change throughout the life of the loan, Systemware FS Loans can automatically execute the steps needed or notify your team of the specific actions required on their dashboard in advance of important deadlines. This ability to proactively manage your loan operations ensures operational compliance and peace of mind.

The Systemware FS Loans solution will reduce the number of resources you need to manage a loan portfolio by automating the initial collection, maintenance and ongoing monitoring of loan documents. In addition, the solution reduces risk of loss by tracking collateral and customer financial information. Audit requirements are met by maintaining a consistence process for document tracking as well as detailed reporting on those loans that require attention.

Systemware’s advanced document management capabilities enable you to perform a “paperless audit” of all documentation required for meeting regulatory and compliance standards – documents are never lost or misfiled.

Based on an auditor’s sample request, electronic document packets can be easily assembled on a CD or authorized for viewing using secure browser access, even from a remote location. As a result, regulators’ on-site time is reduced and their inspection is limited to those designated documents.

Tracking documents and conditions around your accounts and customers are streamlined throughout the loan’s life cycle with role-based workflows and work queues. Your loan administrators are immediately notified by account number of any and all document exceptions, such as an expired policy or past due financial statement, or changes in the status or condition of an account, such as past due payment.