Electronic Statements

Accelerate Adoption Rate While Reducing Costs

Systemware helps you save costs, support your environmental green initiatives and deliver better customer service with Systemware’s electronic statement solution. Customers as well as your customer service representatives can easily view an online replica of the materials that would normally be issued on paper including all notices, marketing or disclosure documents. By choosing electronic document delivery, you can reduce costs and paper waste for you and your customers.

This solution opens an electronic channel to your clients for any periodic or transaction document that is typically printed. Eliminating the print and postage costs associated with monthly statements is an important cost savings opportunity for any deposit, loan or credit card product. In addition, Systemware helps reduce your costs by electronically delivering notices, disclosures, year-end tax statements and any other documents your institution sends to customers. By offering your clients a single, efficient portal for all communication, adoption of the service will continue to grow and complement your online banking solution.

Many customer service calls are triggered by information contained within a statement. With Systemware, all associates can access the entire history of customer statements and notices online so they can more quickly resolve any question. Associates can also reprint, fax, or make documents available to the customer through their Internet banking portal.

Electronic communication is not only more convenient, but also more secure than paper statements. Subscribers are notified via email that a new statement is available so they can login to Internet banking to view, download or print. Commercial customers that have large statements also benefit from the convenience of electronic delivery, bypassing the need to retain and store paper statements in secure file rooms.

You are limited in what and how many marketing stuffers they can send in an email. With electronic statements, you are no longer limited in the types or amount of marketing you can send with each statement. Coupled with the ability to target customers based on behaviors or account types, you’ll also be able to achieve better and more cost effective marketing campaigns.