Attendees at this week’s Association for Financial Professionals Annual Conference may be worried about the “fiscal cliff,” but at the Systemware booth the questions seemed to be all about medical banking. The conference made clear to us that financial institutions that had been watching and waiting when it comes to offering medical banking services now are feeling some urgency about geting in the game.
The AFP Conference ran Sunday through Wednesday in Miami Beach, and featured sessions with former Defense Secretary Robert Gates and actor Michael J. Fox. An onsite survey of attendees released during the show said that 63 percent of respondents said they want Washington to focus first on resolving the nation’s long-term fiscal issues.
But down on the convention center floor, Alan Beaney and I talked to plenty of treasury and finance professionals with questions about medical banking. For the last several years, many institutions clearly have been waiting to see what other banks will do in this space before getting serious about it themselves. Yes, they were intrigued by the potential revenue, but they were characteristically cautious.
The Association for Financial Professionals Annual Conference that runs Sunday through Wednesday in Miami Beach is promising attendees best practices, new technology and industry trends. Systemware will be talking about all three as we highlight cloud-based ECM, medical banking and digital mail at the annual gathering of treasury and finance professionals.
Alan Beaney and I will be in Booth 2014 as attendees meet at the Miami Beach Convention Center to discuss industry trends, share technology solutions and network with their peers. Nearby will be Zumbox, one of our partners in digital mail.
More than 1,300 records managers, archivists, attorneys, IT managers, and CIOs gathered in Chicago this week with 100-plus solution providers for the ARMA International Conference & Expo, the premier event for information management and governance professionals. Judging by the crowds gathered around the Systemware exhibit throughout the show, there is strong interest in solving some extremely vexing records management issues.
Conference attendees participated in 70 education sessions and face-to-face meetings over the three-day event to discuss challenges and best practices, tactics, and emerging technologies in records management. Systemware presented its Records Manager software solution, which manages all kinds of electronic records, including unstructured information, email, images, mainframe generated output as well as paper records, folders, and boxes in one unified system.
Systemware has long been a presence at industry shows, and this fall will be no exception as we travel the country to talk about all manner of enterprise content management, from records management and medical banking to digital mail and ECM for financial services.
The 2012 AMRA International Conference and Expo runs September 23-25 in Chicago, and Systemware will have Booth No. 230 at the Expo. Al Griffin, our director of product planning, will be leading our effort at the year’s largest records management show.
More than 200 exhibitors are expected at what ARMA is calling its “hassle-free, hype-free expo.” They’ll include vendors offering solutions for electronic content management, cloud computing, social media concerns, email management and email archive. [Read more…]
The focus at IFO Fusion, held this year at the Gaylord Opryland in Nashville, is still clearly on the world of accounts payable automation; but the audience at this year’s well-attended event also had interest in a number of other areas, including cloud-based solutions, outsourcing, and learning more about topics like medical banking and digital mail.
I presented to a good-sized audience on the topic of healthcare payments automation and reconciliation. The audience included representatives of a number of banks that are exploring adding this type of service to their existing lockbox offerings for their healthcare-provider customers.
There was a good exchange of ideas about the challenges of both constructing postable EDI 835 files as well as the need to focus on the reconciliation, through a single source, of both the paper EOB and EDI streams of remittances. The Department of Health and Human Services interim final rule related to the use of NACHA ACH transactions sets for integration of the payment data with the EDI remittance stream and the looming January 2014 deadline for compliance was also a heavily discussed item. [Read more…]
Digital mail is coming, and mailers know it. At Payments 2012 in Baltimore and CS Week in Grapevine, Texas, there was plenty of interest in the technology and plenty of questions, which I answered alongside our partners from industry leader Zumbox. Let’s take a quick look at three questions about digital mail that seemed to come up again and again.
1. How does digital mail work, and how is it different from email?
Digital mail is electronic home delivery. It places a user’s bills, statements, notices and other customer correspondence in an online mailbox. There they can be viewed, the bills paid and the letters, statements, bills, etc. stored without the user having to go to the website of each bank, utility and insurer with whom they deal. It’s different from email in that it’s a secure system that links known senders with known recipients. And while email tells you your statement is ready for viewing on a company website, digital mail delivers that statement. [Read more…]