Arvest Implements Systemware to Upgrade Electronic Statement Delivery Solution

Addison, TX – September 30, 2009 -- Systemware, Inc. today announced that Arvest Bank, a regional bank chartered in Fayetteville, Arkansas, has implemented the Systemware FS™ Electronic Statement solution to deliver bank statements electronically to customers through its successful banking portal. This new service improves the online banking experience for all Arvest customers in over 90 communities throughout Arkansas, Oklahoma, Missouri and Kansas.

With the Systemware solution, Arvest now delivers electronic statements with the following improvements:

• PDF format for easy and convenient viewing, printing or storage
• Simplified search
• History of 24 months of statements
• Email alerts when new statements are available
• Convenience of electronic delivery and reduction in print and mail cost

Systemware provides an enterprise electronic statement solution for managing customer statements that are also accessible internally for customer service representatives. By utilizing a single solution for both internal and external service, better service can be delivered at a lower cost. The Systemware FS Electronic Statement solution is integrated with online banking solution S1 and interfaces with core banking application Fiserv CBS.

"Based on feedback on our previous solution, we identified electronic statements as an area where we could both improve convenience for our customers as well as help reduce our costs," said Jason Kincy, Marketing Manager Electronic Delivery for Arvest Bank. 

"The extensive experience and proven solution from Systemware allows us to not only meet current expectations, but continue to raise our customer service bar for years to come." As a leader in customer service, Arvest was recently recognized by J.D. Power and Associates as ranking highest in the Southeast Region for Retail Banking Customer Satisfaction in their 2009 Retail Banking Study.

"We are proud that Arvest selected Systemware for their e-statement renewal project," said Todd Hunter, Director Financial Services Solutions for Systemware. "The benefits of improved customer service combined with lower overall costs are helping our clients move forward during this challenging financial environment."

About Arvest Bank

Arvest Bank is a regional bank that operates in a unique, customer-focused way. Arvest delivers the convenience and technological advantages of a large regional bank, but withthe local commitment and decision-making of a local community bank. Their primary focus is on meeting and exceeding customer expectations through convenient hours, an extensive network of branches, competitive rates and pricing, technological innovation and offering a full line of banking, mortgage, investment, lending and wealth management services.

Arvest operates in 16 locally managed markets, each with its own president, management team and board of directors, in Arkansas, Oklahoma, southern Missouri and southeast Kansas. The majority of Arvest’s 200+ branches are open 12-hours a day during the week for the customers' convenience. For more information, visit www.arvest.com.