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Zions Bancorp Realizes Savings with Systemware Customer-Centric Banking Solutions

Systemware’s enterprise solution provides a more efficient and secure delivery of critical banking documents to more than 2 million customers

ADDISON, TX– June 4, 2008 -- Systemware, Inc. today announced that Zions Bancorporation (Nasdaq: ZION) has expanded its use of Systemware enterprise content management solutions to reduce costs while improving customer service. Utilizing Systemware’s Centraspect FS™ application, Zions consolidated electronic customer documents, including those for recently acquired banks, onto a single platform to drive efficiencies across their operation.

Centraspect FS is a versatile banking application that provides financial institutions the ability to securely produce and deliver customer communications allowing customers to easily view, save, and/or print current as well as historic statements through their online banking solution. Centraspect FS also improves customer service by providing immediate access to customer documents by tellers, customer service agents, and bank officers in easy-to-view formats.

“With Centraspect FS, we are able to increase the security of customer document delivery while providing cost savings by reducing print, handling charges, and postage,” said Joe Reilly, Executive Vice President for Zions Bancorporation. “Systemware helps us deliver better customer service by managing critical customer documents across our growing number of subsidiaries and affiliates.”

Bank associates also use a new feature of Centraspect FS to search, retrieve, select, sort, and send customer documents to online banking applications, production printers, fax, CDs or other devices. This enhanced capability expedites complex requests for large volumes of documents that are often required for subpoenas and audits.

“Our financial services solutions continue to grow as a result of close partnerships with clients such as Zions,” said Todd Hunter, Director Financial Services Solutions for Systemware. “We are raising the bar on our customer-centric digital document solutions and extending our leadership in this vital area for our clients.”

“As the US completes its transition from paper to electronic payments, it has begun a transition to electronic messages and statements that are a more-timely, cost effective, and environmental friendly way of doing business” said Robert Hunt, Research Director for Retail Banking at TowerGroup.

Centraspect FS provides a customer-centric view of client documents by managing any all content type across the enterprise. With a consolidated view, bank associates are able to service customer relationships that span products and channels within a typical financial institution. The solution also provides pro-active process management for critical documents that require close oversight for compliance or operations.